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MRO Support

2800 Black Lake Pl, Philadelphia, PA 19154, USA Req #313
Wednesday, January 22, 2020
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 800 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.  

 DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.
Job Overview: Provides support to the MRO Department by distributing cases to the Medical Review Officers as they become available, connecting donor calls to available MROs and performing support tasks to ensure the timely flow of results.
 
A Day in the Life:
  • You will organize, assign and manage case load to the Medical Review Officers.
  • You will manage list of priority cases and have them assigned.
  • You will distribute faxes and emails to the appropriate staff.
  • You will place outgoing calls to donors and connect them to available Medical Review Officers.
  • You will make courtesy calls to donors who have not submitted their documentation.
  • You will accept incoming calls from the call center and disburse to available Medical Review Officers.
 
Our Idea Candidate:
  • Has a high school diploma.
  • Has administrative experience.
  • Has experience with internet browsers and web-based applications.
  • Has intermediate skill level in Microsoft Office Suite.
  • Has the ability to pay strong attention to detail.
  • Has strong organizational skills.
  • Has the ability to multi-task.
  • Has good interpersonal, phone and communication skills.
  • Has 2+ years administrative experience.

DISA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • 2800 Black Lake Pl, Philadelphia, PA 19154, USA