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Drug Testing Services - Data Entry Clerk

Houston, TX 77041, USA Req #305
Wednesday, January 22, 2020
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 800 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.  

 DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.
Position Overview: Verify information received by third party vendors for accuracy, researches process breakdowns that have occurred across the drug testing supply chain, quickly resolve erroneous data that is received from third party vendors, and ensures the accuracy of results that are being processed/released through a propriety information management system.
A Day in the Life:
  • You will validate and update/correct information from drug test collections that are received from third party vendors and handle PII properly to ensure sensitive information is protected.
  • You will identify and resolve issues/process breakdowns within the drug testing supply chain to prevent future delays in results being released.
  • You will perform research to find/correct erroneous data that must be present for the release of results to clients.
  • You will contact third party vendors for results that are needed for the release of pending records.
  • You will release results pending in the system to reflect accurately for clients and their compliance with drug testing programs and Department of Transportation.
  • You will correct records that did not meet the testing requirements once the applicable information is received from vendors/clients.
Our Ideal Candidate: 
  • Is achievement focused. 
  • Can set and achieves challenging goals, demonstrates persistence and overcomes obstacles, recognizes and acts on opportunities, measures self against standards of excellence and takes calculated risks to accomplish goals
  • Can follow Business Ethics and upholds organizational values, inspires the trust of others, works with integrity and works ethically, treats people with respect, and keeps commitments.
  • Can continuously learn and assesses own strengths and weaknesses, seeks feedback to improve performance, pursues training and development opportunities, strives to continuously build knowledge and skills and shares expertise with others.
  • Has excellent customer service, displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, and solicits customer feedback to improve service
  • Has job knowledge and is competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, displays an understanding of how the job relates to others, and uses resources effectively quality – demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.
  • Can balance teamwork and individual responsibilities, exhibits objectivity and openness to others’ views, gives and welcomes feedback, contributes to building a positive team spirit, and puts the success of the team above one’s own.
  • Has a high school diploma.
  • Has a bachelor’s degree (preferred).
  • Has intermediate skill level in Microsoft Office Suite.
  • Has a minimum typing speed of 31-35 words per minute.
DISA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • Houston, TX 77041, USA