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Occupational Medical Record Specialist

Houston, TX 77041, USA Req #256
Tuesday, December 10, 2019
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 800 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.  

 DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.
Job Overview: Provides support to the Occupational Medical testing team by coordinating and communicating with a variety of third-party vendors, using attention to detail to ensure that appropriate vendor information is both completed and correct.  The successful candidate will demonstrate strong time management, multi-tasking, and customer skills.
A Day in the Life:
  • You will function as a primary point of contact for all Occupational Medical testing operational issues relevant to each client.
  • You will ensure DISA receives OMRT request forms and medical results for all Occupational Medical tests processed, gathers any that are missing, and provides them to DISA and the client as needed.
  • You wil  research missing information such as full medical results, dates, names, etc. and provides these to DISA as needed.
  • You will ensure tests are reported as quickly as possible by reconciling tests held in DISAWorks® that cannot be reported due to missing results or missing paperwork.
  • You will work with collection sites to make sure pricing is correct and services can be performed for Occupational Medical testing.
  • You will communicate directly with clients’ Designated Employer Representatives (DER) as needed to notify them of employee no shows or Medical Hold that may not be handled directly by the collection sites.
  • You will verify payment for Occupational Medical testing with DISA’s Finance Department and the Collection Sites’ billing departments and informs clients when those requests may be processed.
  • You will ensure Occupational Medical related forms are routed to the client as needed.
  • You will coordinate the maintenance of DISA’s client specific Occupational Medical protocols and communicates Occupational Medical protocol changes to the collection sites.
Our Ideal Candidate:
  • Has intermediate skill level in Microsoft Office Suite.
  • Has strong written and verbal communication.
  • Has a high school diploma and two (2) years’ experience in a customer service environment, or an associate degree.
  • Has retail or corporate customer service experience.
  • Has experience with internet browsers and web-based applications.
  • Has occupational Medicine (perferred).
DISA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • Houston, TX 77041, USA