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Driver Qualification, Analyst

Houston, TX 77041, USA; Stow, OH, USA Req #233
Tuesday, December 10, 2019
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 800 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.  

 DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.
Position Overview: This position will aim to verify and process incoming data, correct errors and issues for driver qualification files to ensure compliance. Provides clients with excellent and prompt customer service, ensure compliance and build productive working relationships with internal and external clients within the framework of established client driver qualification protocol. 
 
A Day in the Life:
  • You will process forms related to driver applications which may require research, data entry, scanning and manually altering information to insure compliance accuracy. 
  • You will work with management to create and prioritize needs for the client.
  • You will work to identify, analyze and interpret client’s driver files to FMCSA regulations.
  • You will have a clear understanding and managing different stages of the driver qualification file in order to comply with regulatory requirements
  • You will take action as directed and needed to support the Driver Qualification Services department.
  • You will filter and clean inbound documents for driver qualification processing.  
  • You will review and analyze rough/blurred documents and arrange in a clear format. 
  • You will cross train on all DISA service lines that build a driver file.
 
Our Ideal Candidate:
  • Has the ability to set and achieve challenging goals, demonstrates persistence and overcomes obstacles, recognizes and acts on opportunities, measures self against standards of excellence, and takes calculated risks to accomplish goals.
  • Is competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, displays an understanding of how the job relates to others and uses resources effectively.
  • Is able to demonstrate accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.
  • Can balance team and individual responsibilities, exhibits objectivity and openness to others’ views, gives and welcomes feedback, contributes to building a positive team spirit, and puts the success of the team above one’s own.
  • Has FMCSA driver compliance knowledge
  • Has an associate degree or High School Diploma. 
  • Has customer service experience or has knowledge of principles and process for providing outstanding customer service.
  • Has intermediate level in Microsoft Office Suite.

DISA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • Houston, TX 77041, USA
  • Stow, OH, USA