Supply Chain Planner

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Department:  Supply Chain

Reports To:  Supply Planning Manager

Travel Required: Limited or occasional travel

Why Join Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America.  Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

As the Supply Chain Planner, you will be responsible for delivering customer fulfillment targets by planning and executing demand forecasting and replenishment activities across our network.  Responsibilities also include establishing optimal inventory levels, driving supply chain efficiencies, and participating in S&OP activities.

Function Related Activities/Key Responsibilities

• Facilitate collaboration meetings with stakeholders to review sales & purchase forecasts, proposed orders, and other operational issues.
• Monitor weekly production schedules and provide recommendations for expedites and deferrals.
• Build relationships with transportation, warehouse supervisors, and co-workers to achieve higher performance.
• Develop and monitor internal and external key performance indicators including forecast accuracy, fulfillment rate percentage, and inventory turnover ratio.
• Engage in continuous improvement as it relates to processes and material availability.
• Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
• Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Utilize a collaborative and consensus approach by working with Sales, Marketing and Finance to obtain and ensure that current and accurate information is used for demand forecasts.
• Use and maintain the Demand Planning software as the primary forecasting system tool.
• Support management with risk assessments and mitigation activities.
• Propose and implement solutions to improve demand forecast accuracy.
• Address demand-related issues in a timely and effective manner.
• Perform regular system data maintenance for products, materials, and vendors.
• Coordinate with internal departments to ensure accuracy of material master data.
• Schedule replenishment activities for sales locations, website, and 3PLs to maintain 98% fulfillment rate.
• Optimize inventory levels by maintaining appropriate cycle stock and safety stock to meet fulfillment rate goals.
• Monitor daily receipts and transfers to ensure availability of materials and products to support supply needs.
• Assist with facilitating product transitions by collaborating with cross-functional teams.
• May be requested to perform different or additional duties as assigned

Position Requirements

• Bachelor's degree from a four-year college or university required. Degree in operations, finance, logistics or supply chain management preferred.
• 2+ years of experience in sales operations management and previous experience and/or training in inventory or production planning
  • Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources
• Demonstrated proficiency in statistics, forecasting and forecasting methods with an understanding of their financial and operational impact
• Proficient knowledge of Microsoft Office Products, including Outlook, Excel, Access and Word.  Proficient knowledge of Production and Inventory Planning modules of SAP or similar ERP system is required
• CPIM (Certified Production and Inventory Management) or similar forecasting certification preferred

What We’re Looking For

• Strong analytical, organizational and presentation/facilitation skills
• Strong interpersonal skills to effectively interact professionally and diplomatically with all levels of internal and external customers and cross functional team members.
• Excellent oral and written communication skills.
• Ability to handle multiple projects and deadlines simultaneously.
• Demonstrates behaviors that support established company values.
• Ability to respond in a professional manner to common and complex inquiries or complaints from internal customers.  Ability to effectively facilitate problem resolution using cross-functional teams and work groups.  Ability to write reports, business correspondence and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, and customers.
• Ability to read, analyze and interpret system specification documents.
• Ability to apply advanced mathematical operations or formulations.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and recommend solutions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
• Office Environment: Most of the duties of this position will be performed inside an office environment.  The noise level in the work environment is usually quiet

Our Values

Champion People              Welcome Individuality, Learn Together, Encourage Each Other

Inspire Creativity               Dream big, Think Fresh, Make It Happen

Wow Our Customers        Serve with Purpose, Exceed Expectations, Do What’s Right

Serve Our Communities   Be Genuine, Bring Joy, Make a Difference

Win Together                     Be Brave, Have Fun, Celebrate

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
 

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law.  This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.