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Service Technician

Port Allen, LA 70767, USA Req #287
Wednesday, January 22, 2020

Service Technician

Department: Supply Chain

Reports to: Café Equipment Supervisor




Repairs, maintains, installs and removes brewing and serving equipment


This description is not intended to be construed as an exhaustive list of responsibilities, duties, or skills required for the job position. This job position may be changed or assume additional duties at any time. The employee may be requested to perform different or additional duties as assigned.


Duties and Responsibilities

Essential Functions Only:

·          Under supervision of the Café Equipment Supervisor, prioritizes and schedules repair of brewing equipment

·         Inspects used parts to determine change in dimensional requirements

·         Observes mechanical devices in operation and listens to their sounds to troubleshoot

·         Dismantles devices to gain access to and remove defective parts

·         Examines form and texture of parts to detect imperfections

·         Adjusts functional parts of devices and control instruments

·         Repairs or replaces defective parts. Installs special functional and structural parts in devices. Lubricates and cleans parts

·         Starts devices to test their performance

·         Responsible for managing all parts inventory


Supervisory Responsibilities

This job has no direct supervisory responsibilities




Education and Experience

·         High school diploma or General Education degree (GED)

·         2-3 years’ related experience in electrical or small appliance repair- HVAC a plus

·         Familiarity with electrical and mechanical fundamentals

·         Valid driver’s license

·         Knowledge of plumbing and electrical fundamentals

Travel Time

      Limited overnight travel may be required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

      While performing the duties of this job, the employee is :

·         Frequently required to stand and sit; use hands to finger, handle or feel objects, tools or controls and talk or hear, climb and balance.

·         Occasionally required to stand; walk, reach with hands and arms, stoop, kneel, crouch or crawl.

·         Regularly lift and/or move up to 35 lbs.; occasionally required to lift up to 85lbs with assistance of lift or by two persons; occasionally lift/move up to 175 with lift or by two persons.   

·         Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Field Sales Environment- While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.



Our Values

Employees should demonstrate behaviors that support established company values.

Our People

We are a high performance company with emphasis on teamwork and employee care.

Our Integrity

We have the courage to always do what is right.

Our Customers

We have a personal commitment to provide exceptional products, services, and solutions.

Our Safety

We champion safe behaviors for ourselves, our fellow employees, and our community.

Our Brand

Everything we do has to be as good as our coffee.


We offer a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off, employee assistance program, and educational assistance. Community Coffee and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. 

Other details

  • Job Family Supply Chain
  • Job Function Supply Chain
  • Pay Type Hourly
  • Required Education High School
  • Port Allen, LA 70767, USA